Training Hub

Understanding the Security Industry Act, licensing obligations, and legal responsibilities of licensed security officers in Australia.

Legal use of force, powers of arrest, trespass laws, and documentation requirements.

WHS obligations, hazard identification, incident reporting, and duty of care responsibilities.

CPR, AED use, first aid response, and emergency procedures. Completion required annually.

Effective patrol methods, observation skills, site occurrence book, and professional report writing.

Managing access control systems, CCTV monitoring, and evidence preservation procedures.

Communication techniques to de-escalate conflict, manage aggressive behaviour, and reduce risk.

Fire evacuation, bomb threat, medical emergencies, and lockdown procedures.

Mandatory training for all crowd controllers: risk assessment, crowd dynamics, entry screening, and refusal of entry.

Pre-event briefings, post assignment orders, radio communication, and incident command structure.

Responsibilities when working licensed venues: responsible service of alcohol, minors policy, patron welfare.

Mandatory for all CIT officers: run safety, cash handling, escort procedures, and emergency response for CIT incidents.

CIT vehicle security protocols, defensive driving techniques, and responding to vehicle incidents.

Delivering exceptional service while maintaining security objectives. Communication, professionalism, and client relations.

For experienced officers moving into supervisory roles: team briefings, shift management, and performance feedback.